Computer & network support
Troubleshooting for computer problems, software issues, and unreliable network connections. Get help remotely or arrange an on-site visit when hands-on work is needed.
IT support
& installations for your home
Remote and on-site help with computers, networks, and device setup and security. We also set up smart lighting and connected home devices, and install networks, cabling, security cameras, and doorbell cameras in Ottawa and the surrounding area.
How we can help at home
Device setup
Get new computers and other devices configured and connected to your home network, with the software and settings you need to use them.
Device security
Help configuring device protection, security settings, software updates, and account access to reduce avoidable risks on your home technology.
Network & Wi-Fi installations
Installation and configuration of routers, switches, and wireless access points. Plan your home network around the coverage and connections you need.
Network cabling
Ethernet cabling and network drops for wired devices, access points, and cameras. Add connections where you need them in an existing home or during construction.
Security cameras & NVRs
Installation and setup of indoor and outdoor cameras and network video recorders (NVRs), including cabling, network connections, and recording configuration.
Smart home setup
Setup of smart lighting and other connected home devices, including app configuration, everyday controls, and help getting compatible equipment working together.
Doorbell cameras
Installation and setup of doorbell cameras, including Wi-Fi connection, app setup, notifications, and testing.
Smart home ready.
Before the drywall goes up.
Building a home is the time to plan the cabling behind your walls. We install network cabling during construction, with drops positioned for the rooms, devices, and equipment you plan to use.
A wired foundation gives you connections for computers, Wi-Fi access points, cameras, and future smart home equipment, reducing the need to open finished walls for new connections later.
Discuss your new home cablingPlan the connections
Work through your floor plan, where devices will go, and where network drops and equipment should be located.
Install while walls are open
Run cabling behind the walls before drywall, with timing arranged around the stage of construction.
Connect the equipment
Network, Wi-Fi, camera, and smart home setup can follow as the home is ready for equipment installation.
Remote help.
On-site service.
We’ll discuss what is happening and whether it can be handled remotely or needs a visit. Scope, timing, and costs are agreed before work begins.
Ottawa and the surrounding area
On-site support and installations are available in Ottawa, Kanata, Stittsville, Nepean, Orleans, Barrhaven, and surrounding Eastern Ontario communities.
Outside the area? Contact us to discuss whether remote support is suitable for your request.
Tell us what you need
Describe the issue or installation you have in mind, the equipment involved, and your location if you need an on-site visit. For a new build, include the construction stage and when drywall is expected to go up.
Scheduling
Support is available during regular business hours. Evening and weekend work can also be scheduled.