Your primary IT resource
A practical point of contact for planning, setup, administration, and support across your business technology.
About Clockwork IT
An independent, Ottawa-based IT services business providing remote support, ongoing administration, and on-site technical services for small and medium-sized businesses.
Independent IT support for businesses
Clockwork IT provides remote support and administration alongside on-site troubleshooting, equipment setup, network installations, and upgrades. Support is available for individual issues, projects, or ongoing administration, with the work agreed around your requirements.
That means being useful in the way your business needs: as your primary IT resource, an extension of an existing team, or the person you bring in for a specific project or problem.
The work spans business networks and Wi-Fi, Microsoft 365, Windows servers and workstations, cybersecurity, UniFi infrastructure, migrations, structured cabling, troubleshooting, and ongoing administration. Those areas connect to one another. Understanding the environment helps make better decisions about each part.
How we can support your business
Support for your existing team
Bring in hands-on help or specific expertise for work that needs additional capacity or a different technical perspective.
A project or a problem
Get help with a defined piece of work, from a network upgrade or migration to a persistent issue that needs investigation.
Our approach
Good IT work starts with listening and follows through into configuration, installation, support, and useful documentation.
See how we workClear conversations
Talk through the problem, the options, and the next steps in terms that support a business decision.
Security in the details
Consider access and configuration alongside functionality when setting up or changing systems.
An environment you can understand
Make room for documentation of networks, systems, configurations, and procedures, so information is useful beyond the immediate job.
Service area
Remote support and administration for businesses across Ontario and beyond, with on-site work available in Ottawa and surrounding Eastern Ontario communities.
Ottawa and the surrounding area
Tell us where your sites are and what you need. We’ll discuss the right mix of on-site and remote work.
Discuss your locationsDiscuss your IT needs
Tell us what is working, what is getting in the way, and what you want to change.